Customer Support

Return & Refund Request

We want every experience with 9andyou to feel right. If something isn't working for you, please fill in the details below and our team will get back to you within 24–48 hours.

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Request Submitted

Thank you for reaching out. Our team will review your request and respond to you at the email provided within 24–48 hours.

Order Information

Order Number *

Contact Number *

Email Address *

Return Details

Request Type *

↩ Refund

⇄ Exchange

Refund Method *

🏦 Bank Transfer

📲 UPI

🎁 Store Credit

Exchange Details

Exchange For *

📏 Different Size

🎨 Different Color

🔄 Different Product

Preferred Size *

Preferred Color *

Product You Want *

Any Additional Notes

Reason for Return *

Additional Comments

Product Photo *

📎

Click to upload a photo of the product
JPG, PNG or WEBP — Max 5MB

Once submitted, our team will review your request and respond within 24–48 hours. Approved refunds are processed within 5–7 business days to the provided bank account.