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Customer Support

Return & Refund Request

We want every experience with 9andyou to feel right. If something isn't working for you, please fill in the details below and our team will get back to you within 24–48 hours.

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Thank you for reaching out. We've received your return & refund request and our team will review it shortly.

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Order Information

Return Details

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Once submitted, our team will review your request and respond within 24–48 hours. Approved refunds are processed within 5–7 business days to the provided bank account.